PAVO — Shipping Policy

At PAVO, we aim to make your shopping experience smooth and reliable. Every order is inspected, packaged, and dispatched directly from our central warehouse to ensure quality and care.

1. Warehouse Processing Time

• Order Processing: All orders are processed and prepared for shipping within 1 to 2 business days following payment confirmation.

• Operating Days: Processing occurs Monday through Saturday (excluding Sundays and official public holidays).

• High Demand: During sales or peak holiday periods, processing may take slightly longer. We appreciate your patience.

2. Shipping Methods & Rates

• Standard Shipping: Offered as Free Shipping on eligible orders or specific promotional periods.

• Delivery Options: Available shipping and payment options (including Cash on Delivery where applicable) will be shown at checkout based on your location.

• Any applicable shipping fees will be clearly displayed before you complete your payment.

3. Delivery Timelines

• Transit Time: Once dispatched from our warehouse, estimated delivery takes 3 to 5 business days.

• Total Time: Expect your order to arrive within 6 to 8 business days from the time of order confirmation.

• Please note that transit times are estimates provided by courier services and may vary depending on your location.

4. Order Tracking

• Once your package is dispatched from our warehouse, you will receive a tracking link via email or SMS.

• You can use this link to follow your shipment’s progress in real-time.

• If you do not receive tracking details within 3 business days of placing your order, please email us at zenvoras.in@gmail.com.

5. Address Changes & Delivery Issues

• Address Accuracy: Please make sure your shipping address, pincode, and phone number are correct at checkout.

• Modifications: Once an order leaves our warehouse, we are generally unable to change the delivery address.

• Delays: Occasional delays may happen due to severe weather, courier disruptions, or incorrect address details. If your package is significantly delayed, please contact us so we can assist you.

6. Service Area

• We currently ship only within India.

• We do not offer international shipping at this time.

7. Contact Us

If you have any questions regarding your shipment or order status, feel free to reach out:

• Brand Name: PAVO

• Owner: Meena Rani

• Email: zenvoras.in@gmail.com

• Address: Lubh (Jonta Road), District Kangra, Himachal Pradesh, 176023, India